It takes a good facilitator to deliver a conversation that is resourceful and entertaining. However, this will not come naturally. There are dialogue facilitation techniques that will help you gain control of the discussion and make it interesting. These techniques can be used when a few people are involved and when you have a crowd to facilitate.
Take the approach of a traffic controller at an airport instead of acting like a pilot. Traffic controllers direct planes through gestures and signals. This means that every plane will follow the directions and find its resting place. This is different from a pilot who is in charge as a professional. Allow panelists to express their ideas and opinions even though you have some opinions of your own. Do not turn the discussion into a one man show.
Set the rules or norms to be observed before beginning your discussion. A facilitator is in charge of maintaining order on any forum. This is the only way a sober discussion will happen. Set expectations like time, language, tone and how to capture the attention of a facilitator. Everyone will have to stick to these rules if the discussion is to be meaningful.
Be concerned by the questions more than answers. You naturally have answers to the questions or an opinion, yet you cannot force it on everyone. Remain neutral as the facilitator to allow panelists to air their views. This turns the dialogue into a genuine one. Panelists also feel free to contribute freely.
Make your questions open ended. The session should feel like a conversation and not a question and answer session. Among the tricks you can use to encourage conversation is Tell Me More, How So, What Followed and such other conversational phrases. This ensures that you are not getting one worded answers that would make the discussion boring to follow.
Prepare a captivating conversation starter. Though you have a topic to tackle, it must begin as an easy conversation to warm the place. In fact, it is recommended that you make remarks that are open ended and that allow everyone to jump in. Set the tone by starting the conversation using an interesting tactic. Ensure that this opener does not lock out some people because the intention is to make everyone feel at ease.
The panelists should not feel forced to make contribution. Turn it into a conversation where everyone wants to jump in and also listen to the opinions of other people. Choose words that are easy and that encourage an open discussion. Allow people to share openly. Watch their subtle motions, facial expressions and eye contact to know who wants to jump in and who has a different opinion. Tactfully tame panelists who want to dominate.
Keep the discussion relevant even when other issues emerge. Every discussion has the potential of spinning out of control as new ideas emerge. When people are put on their defense, be ready to allow them redeem their image. Find an interesting ending that is also captivating and memorable.
Take the approach of a traffic controller at an airport instead of acting like a pilot. Traffic controllers direct planes through gestures and signals. This means that every plane will follow the directions and find its resting place. This is different from a pilot who is in charge as a professional. Allow panelists to express their ideas and opinions even though you have some opinions of your own. Do not turn the discussion into a one man show.
Set the rules or norms to be observed before beginning your discussion. A facilitator is in charge of maintaining order on any forum. This is the only way a sober discussion will happen. Set expectations like time, language, tone and how to capture the attention of a facilitator. Everyone will have to stick to these rules if the discussion is to be meaningful.
Be concerned by the questions more than answers. You naturally have answers to the questions or an opinion, yet you cannot force it on everyone. Remain neutral as the facilitator to allow panelists to air their views. This turns the dialogue into a genuine one. Panelists also feel free to contribute freely.
Make your questions open ended. The session should feel like a conversation and not a question and answer session. Among the tricks you can use to encourage conversation is Tell Me More, How So, What Followed and such other conversational phrases. This ensures that you are not getting one worded answers that would make the discussion boring to follow.
Prepare a captivating conversation starter. Though you have a topic to tackle, it must begin as an easy conversation to warm the place. In fact, it is recommended that you make remarks that are open ended and that allow everyone to jump in. Set the tone by starting the conversation using an interesting tactic. Ensure that this opener does not lock out some people because the intention is to make everyone feel at ease.
The panelists should not feel forced to make contribution. Turn it into a conversation where everyone wants to jump in and also listen to the opinions of other people. Choose words that are easy and that encourage an open discussion. Allow people to share openly. Watch their subtle motions, facial expressions and eye contact to know who wants to jump in and who has a different opinion. Tactfully tame panelists who want to dominate.
Keep the discussion relevant even when other issues emerge. Every discussion has the potential of spinning out of control as new ideas emerge. When people are put on their defense, be ready to allow them redeem their image. Find an interesting ending that is also captivating and memorable.
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